CANCELLATION POLICY

Overview

This policy explains the conditions for refunds, cancellations, and rescheduling of services.

Eligibility for Refunds

Refunds may be granted if the service cannot be delivered due to company cancellation or technical issues.

Refund Process and Timeline

Refunds will be made to the original mode of payment within 7–14 business days depending on the issuing bank.

Non-Refundable Services or Deposits

Completed services or sessions already delivered are non-refundable.

Cancellation by the Client

Clients must cancel at least 24 hours before the scheduled session to qualify for rescheduling.

Cancellation by the Company

If the company cancels a session, clients may choose to reschedule or request a refund.

Exchange or Rescheduling Policy

Clients may reschedule sessions with at least 24 hours prior notice.

Late or No-Show Policy

Failure to attend a scheduled session without notice may result in loss of the session without refund.

Force Majeure Situations

In the case of unforeseen events, sessions may be rescheduled without penalty.

Contact Information for Refund Requests

Refund requests must be submitted to razanmindshift@gmail.com.

CHECKOUT COMPLIANCE RESTRICTIONS

Websites must not list OFAC sanctioned or blacklisted countries

Razan Mindshift does not trade with or provide services to OFAC sanctioned countries.