Refund, Exchange & Cancellation Policy
1. No Refund Policy
All sales of digital products at razanmindshift.com are final. We do not offer refunds, returns, or exchanges under any circumstances. This policy applies to all digital products, including but not limited to PDF workbooks and any other downloadable or electronically delivered content.
By completing a purchase on our website, you acknowledge and agree that:
• You are purchasing a digital product that is delivered electronically.
• Access to the digital product is granted immediately upon payment.
• Due to the intangible and instantly accessible nature of digital products, no refunds, returns, or exchanges are possible once the product has been purchased and delivered.
• You waive any right to a refund, chargeback, or payment reversal after purchase and delivery. We strongly encourage all customers to read product descriptions in full before completing their purchase to ensure the product is appropriate for their needs.
2. No Cancellation Policy
We do not accept cancellations once an order has been placed and payment has been processed. Because digital products are delivered immediately, cancellation is not possible after the order is confirmed.
3. No Exchange Policy
We do not offer exchanges on any digital products. Purchases cannot be transferred or exchanged for a different product.
4. Technical Delivery Issues
The only circumstance under which we will provide a resolution is a confirmed technical failure on our part that prevents you from accessing your purchased digital product despite successful payment. In such a case, please contact us within 48 hours at razanmindshift@gmail.com with your order number and a description of the issue. We will resolve the access issue promptly. This does not constitute a refund or exchange policy and is solely to address genuine technical delivery failures.
5. Contact
For any order-related questions or technical delivery issues, please contact us at: razanmindshift@gmail.com