This Privacy Policy describes how Razan Mindshift (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from razanmindshift.com (the “Services”). By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, and phone number.

• Payment Information: Billing details processed securely via our authorized payment gateway (MontyPay). We do not store your card details.

• Account Information: Login credentials and account preferences if you create an account. • Order Information: Purchase history and transaction records.

• Technical Information: IP address, browser type, device data, and operating system.

• Usage Information: Pages visited, time spent on site, and interactions with the Services.

 

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your digital product orders.

• Deliver purchased digital products to your email address.

• Provide customer support and respond to your inquiries.

• Send order confirmations and service-related communications.

• Send marketing communications about new products or offers (you may opt out at any time).

• Improve and optimize the Services.

• Prevent fraud and ensure the security of the Services.

• Comply with applicable legal obligations.

 

3. Payment Security

All payment transactions are processed through MontyPay, our authorized and secure payment gateway provider. We do not store, collect, or have access to your full credit or debit card details. All credit/debit card details and personally identifiable financial information will NOT be stored, sold, shared, rented, or leased to any third parties. Cardholders are advised to retain copies of transaction records for their own reference.

 

4. Sharing Your Information

We do not sell your personal information. We may share your information only with:

• Payment processors (MontyPay) solely to process your transactions.

• Platform providers (WordPress/WooCommerce) to operate and maintain the website.

• Legal authorities where required by applicable law or regulation.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of information transmitted online.

 

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and support marketing efforts. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of the Services.

 

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Order and transaction records may be retained for accounting and legal compliance purposes.

8. Your Rights

Depending on your country of residence, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing activities, or to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at razanmindshift@gmail.com.

9. Third-Party Websites

Our Services may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove such information.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. Continued use of the Services following any changes constitutes your acceptance of the updated Privacy Policy.